Hello everyone,
Yesterday, we disabled Heroic Duels to prevent malicious users from using third party software to break deckbuilding restrictions. This is a violation of our Terms of Service, and the offending accounts have been banned.
We are currently testing a fix to close the vulnerability as soon as possible. Once confirmed, this will be added in a server-side hotfix and the Heroic Duels queue will be reenabled.
Additionally, players who had lost Heroic Duels games to illegal decks will receive 10 Tavern Tickets–these will be granted to impacted player accounts at a later date.
Thank you for your patience.
Edit: Tavern Ticket grants to affected players have now been distributed.
Edit 2: It looks like we missed one category of cheaters, so we’re opening this back up to finish the job.
Edit 3: Okay, NOW Ticket grants should have gone out to all affected players.