We’ve seen some frustration recently with increased bots in some aspects of Hearthstone. We take botting very seriously; we hear you and we’re acting on it.
We’ve seen a marked increase in third-party botting over the past several months. We already do regular, massive ban waves for bots, and we’re working to scale up our response to match the influx of new bot accounts. So far this year we’ve banned hundreds of thousands of accounts for botting—and we’re ramping up our efforts. We also have people working on solving this problem on a systematic level.
We can’t share more at this time. We have a general policy against explaining our cheating investigations or actions, because we have found that every time we share information about the process, that just helps the cheaters get more sophisticated, making the problem worse in the long run.
You can continue to help by using the in-game reporting function to report suspected bots. It helps us track down and eliminate these accounts. Another way you can help is by stomping these bots whenever you face them on the ladder. While you do that, know that we’re fighting them right alongside you.