#1 - Feb. 26, 2013, 8:50 p.m.
I’m trying to create a new password and I’m entering a 9-character long password and I’m getting a validation error saying it needs to be at least 8-characters long.
Your password change system is buh-roke
#2 - Feb. 27, 2013, 12:29 p.m.
We’re still looking into these random situations. I’m sorry that I can’t help you directly, but I suggest you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.
#4 - Feb. 27, 2013, 3:41 p.m.
Cant change password, it looks that “Ysr9ifc4utVjyN89crhobX54” and similars are not unique enough…
Really, it pisses me off to be forced to use another password AND have a fail system that dont let you do that
I am sorry for your frustration, and I do understand it, too! All I can suggest is that you contact Support. They can help and the turnaround is very prompt!
#9 - March 1, 2013, 12:26 p.m.
I really think this must signify a bug. And while you are welcome to contact Support by filing a ticket through the “Ask a Question” tab on that linked page, I’d like to move this to the Bugs Forum so that the team can review this for possible remedies.