Yo Are you serious?

#1 - March 6, 2013, 9:03 p.m.
Blizzard Post

I just bought the game today with money I worked for excited to play!!! I can’t even download off the Client! 0KB/0KB then poof begone nothing, what is the point of buying the GAME and having it on shelves in known retail stores if it doesn’t work whats the point of the CD! arenanet are you guys trolling me!? I mean seriously what is this?

#11 - March 7, 2013, 2:52 p.m.
Blizzard Post

Hey there Keef – Sorry to hear you’re having so many issues with installing the client. If you’d like to troubleshoot this issue, I’d like to collect a Game Advisor report so I can look into why you might be experiencing this problem. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

If you don’t want to provide this information in the forums, we’d be more than happy to assist you through a support ticket.