WvW ranks not accumulating for me

#13 - April 21, 2014, 9:28 p.m.

I’m investigating this issue. Nothing final to report yet, but I wanted you to know that it’s being looked into.

One suspicion I have as to what happened has to do with how the account-bound WXP feature was released in phases. For some time prior to the 4/15 update, we had the WXP of characters which loaded into maps added to the account total. But your character’s WXP was still being displayed and used for game logic as before. This let us check on the correctness of things before completely using account-bound WXP.

So, one thing I think might have happened: If you took note of your Rank after the 4/15 update, that account Rank would have already included the WXP from other characters that you played with while we were in the prior phase of testing account-bound WXP. Then after using one of those other characters, your account Rank wouldn’t have changed, since that character would have already been added to the account total.

#16 - April 22, 2014, 7:32 p.m.

Aretimus Wolfe.6589:

Hi Chris! First off ty for looking into this. I can say with complete confidence that I took note of my main characters rank before the update (rank 941) as I knew I wouldn’t be able to play again until after the update due to health issues.

I was curious why I had no reward chests at all awaiting me once all was tallied up. I play a lot of wvw and haven’t used my alts too much in this regard as my main was much more useful with all those points in abilities.

Thanks again for looking into this

Here’s what I’m seeing for your WXP totals (I’ll use the first letter of each character’s names, in case you don’t want their whole names displayed here):
A few days before the 4/15 update

• I.S. — 13,374 WXP (Rank 5).
• M.T.F. — 336,570 WXP (Rank 70)
• P.A. — 4,544 WXP (Rank 4)
• P. — 1,053 WXP (Rank 2)
• V. — 4,312,864 WXP (Rank 865)

A couple of days after the 4/15 update (only changes listed)

• V. — 4,351,360 WXP (Rank 873)

If the first sample’s values were all summed, you’d be at Rank 934 for your account. From the second sample, Rank 941. The only time you should’ve seen a Rank above 900 is after V. and M.T.F. were summed. So while I don’t know how a Rank above 900 could’ve been seen prior to 4/15 (maybe there was a brief display bug), your WXP totals look right. Assuming you gained 38,496 WXP on V. between those samples (8 Ranks).

Knox.3748:

What about people with loads of chests?

There was a bug with the 4/15 release that gave out pending bonus Rank-gain chests to some players erroneously. We didn’t intend to change the number of these pending bonus chests for anyone, since they were already account-bound and acting as we wanted. In a recent hotfix, the chests were given both soft and hard caps.

• The pending bonus chests granted after a WvW match ends now cap at 99.
• Existing chests are now capped at 250. Any extras beyond that cap are discarded.