Wrong email for serial code

#1 - March 12, 2013, 1:28 p.m.

My husband just purchased the game (through paypal), but put in the wrong email address. One letter was mixed up, so he didn’t see that it wasn’t correct. How can he get the serial code sent to the right email address? Since it was through paypal we have a receipt of it online. Help would be greatly appreciated.

Gaile Gray

#2 - March 12, 2013, 4:30 p.m.

I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Gaile Gray

#4 - March 14, 2013, 2:45 p.m.

Excellent. I appreciate that you posted to let us know.