Withdraw from Guild Bank deletes item (17d)

#1 - March 12, 2013, 7:50 a.m.
Blizzard Post

17 days ago, I submitted a ticket and havent get any response. Seriously, GM needs more than 17days to reply to a ticket?

I originally posted this:
This issue initially started when I try to deposit item into the bank but the items disappeared from inventory without any guild log. Shortly after, the gw2 client throws me with an error and I have to restart the game client.

This time, when I try to move my items over to my inventory, the guild log registered my action but items are not in my inventory. I took screenshots of both my inventory and guild bank log as prove. Please help me to retrieve back my items!

#2 - March 12, 2013, 4:40 p.m.
Blizzard Post

As we say, "If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum. "