I will be telling my credit card company to issue a chargeback on my purchase if you do not explain why I am permanently banned from this game.
I have received no information as to what the issue was and was booted mid play session without warning. No email has been sent to me, no reply to my ticket.
Tomorrow at 3 pm MTN. I have a few guild mates with the same issue and they will be doing the same.
I totally understand your frustration, I really do. I hope you will be able to hold on a bit, though, because we’ve come up with some solutions just this morning that will address a lot of the larger issues, or which will make huge inroads into response times.
And hey, you know what? This isn’t an issue with your account! Not sure if you got the wrong message or what, but the timeframe you gave is exactly aligned with the current server outage that the team is working on furiously. So it’s not just you and your guildies, it’s everyone, and it’ll be resolved in real short order.
