#1 - July 6, 2014, 12:34 a.m.
when i buy the gems, the game always said it is fail, why?
why i cannot buy the gems
#6 - July 7, 2014, 5:59 p.m.
From this thread (here).
Gaile Gray
ArenaNet Support Liaison
I wonder, did you submit a ticket on this? We’d like to follow up. If you can give me the ticket number, that would help a lot.here is my number 729863, i just submit request
The team will help you as soon as possible.
#7 - July 7, 2014, 6:34 p.m.
I’m going to ask the team who works on the Gem Store to take a look at this.
Thanks for the reports, and we’re sorry for this inconvenience!