where is the option for 'delete account'?

#1 - March 6, 2014, 3:35 a.m.
Blizzard Post

first of all i enjoyed my time playing gw2 so far. it’s a great game no doubt and i really like it. but sadly i dont have time to play it anymore and i just deleted all of my toons 1 month ago. the other day i created 1 2 toons just to see the game again but i just don’t wanna waste my time anymore, because it consumes my time really.

now i just wanna delete my account permanently and i couldnt find any option neither thru the gw2panel nor on this site. so i petitioned a ticket. thanks to the dev who reply me it only took 1 day for them to reply. but my problem just starts?

because he/she said that escaleting my ticket for further review? why? i simply asked them to delete my account and now they just wanna review the issue?

also it’s really a must to put an ‘delete/close account’ option in account menu. i know other games has that option but why don’t gw2 has it too?

#14 - March 6, 2014, 3:06 p.m.
Blizzard Post

I suggest you simply uninstall the game and move on.

If you prefer to handle this another way, please give the agents time to review this, because closing an account is so unnecessary that each case must be reviewed individually and handled on a case-by-case basis. Thank you for your patience.