Where does support respond regarding tickets?

#1 - March 23, 2014, 6:47 a.m.
Blizzard Post

I submitted a ticket about changing emails because I lost mine. Where does Support reply?

#6 - March 23, 2014, 11:09 p.m.
Blizzard Post

Did you get the auto-reply email? If yes, you’re all set.

If not, resubmit using an accessible email address for your contact address (The first question on the support request form).

#8 - March 25, 2014, 3:58 p.m.
Blizzard Post

We’re happy to help. For those in a similar situation, if you make a new ticket, please include the incident/ticket number of the previous ticket, so we can tie them together. This may help a lot of back-and-forth and may expedite your response.