When does trash talk become "verbal abuse"?

#1 - June 9, 2013, 1:03 a.m.
Blizzard Post

Well I just tried to come back to PvP after having not played for a month or two. I started in a few regular matches and felt I was back in the swing of things so I tried doing some tournament matches. The very first game we get destroyed 500 to 100 and all the while an enemy player is calling me “garbage” and a “piece of kitten”. The very next game I got on the trebuchet at the beginning of the match only to be attacked right away and killed. Then one of my team mates told me I sucked at trebbing and that I should go back to regular matches. That sort of stuff isn’t just demoralizing, it’s distracting and it’s difficult to keep playing in a regular fashion. I always feel like “now I gotta one up them” and I just end up playing worse and not working with my team mates like I should. It makes me want to stop PvPing.

So when does this sort of thing cross the line into verbal abuse? The only thing I can really do about it is report it since trying to talk back is pointless, but I don’t want to go reporting something unless I know it’s a violation for sure.

#73 - Feb. 13, 2014, 2:58 p.m.
Blizzard Post

The CS Team monitors in-game reports 24/7/365. If you report offensive language — truly offensive, not just something that irritates you — the team will investigate and take the appropriate action, often within minutes of your report.

Not every report results in action, because the agent looks at the big picture and considers our policies and sometimes what a player thinks is actionable is not exactly a breach of the RoC. However, for offensive name calling, you select the character, choose “verbal abuse” and the report is submitted immediately to CS.

#83 - Feb. 13, 2014, 6:06 p.m.
Blizzard Post

As this thread is a 8 month old necro, we’re closing it. If you feel like you are experiencing in-game abuse, please report it. If you see it on the forums, please report it.