What should i do now ? Please help me

#1 - Sept. 11, 2012, 12:29 p.m.

I have just received mail from GM Kaine about my account incident #120908-002631. He/She said that i used unauthorized third-party application and the account will no longer be accessible and will not be reactivated. I’m so sad and really want to cry out loud.
I’m only use Team Speak 3 to communicate with my friends. Is this count as a ‘’unauthorized third-party application’’ ? In the mail He/She did not name the “unauthorized third-party application” they accused me. Is this a one-side argument ? They say i’m guilty because i do something which i’m not even do violate their rule and boom ban never lift
What do i do now ? I don’t want give up everything easily like this. My friends, my guildmate are waiting me come back and i spent a lot of time to reach current stage. Please somebody give me advice how to deal this case

GaileGray

#4 - Sept. 11, 2012, 12:59 p.m.

Syllanos.5063:
I have just received mail from GM Kaine about my account incident #120908-002631. He/She said that i used unauthorized third-party application and the account will no longer be accessible and will not be reactivated. I’m so sad and really want to cry out loud.
I’m only use Team Speak 3 to communicate with my friends. Is this count as a ‘’unauthorized third-party application’’ ? In the mail He/She did not name the “unauthorized third-party application” they accused me. Is this a one-side argument ? They say i’m guilty because i do something which i’m not even do violate their rule and boom ban never lift
What do i do now ? I don’t want give up everything easily like this. My friends, my guildmate are waiting me come back and i spent a lot of time to reach current stage. Please somebody give me advice how to deal this case

In nearly all cases, the third-party program is a bot program, and the cases of this determination being made in error are very slim. If your account was not hacked, and if you were indeed blocked for this reason, then I’m sorry, but it’s unlikely that an error was made.

TeamSpeak will not prompt this block. Bots, hacks, cheats, exploits, or any advantage-giving program can prompt the block. If you truly did not use any such program, go ahead and refresh your ticket to appeal the decision. But please, there are a lot of people waiting for help, so if you did use a program such as I described, don’t appeal because it will be a waste of time.