So recently my friends account got messed up some how. Keeps getting Connection Error. We been through all the troubleshooting steps ( restarted the router, repaired the client, changed password, and redownloaded the game again ) and still no change. I even tried on my computer in a totally differernt area and still no good.
He made a ticket and said that he went through 3 gms and they all wanted his game key. Well he had a huge hassle with Gamestop to get his key sense he moved and they woundn’t give it to him unless he picked it up. Finally he got some one to give him the key and he got on…… Fast forward to now … he doesnt have the key.
We thought that the 4 number after your account name was suppose to elimate the hassle of the cd key. ( ex: name.####) I had a hard time in Guild Wars 1 with the cd key because some one stole my account. Cd keys are lost many of times and it is very frustrating to have to find them and then get the .." well no cd key no game " senario.
So what is the point in having the 4 numbers behind the name if this does not help get your account back up and running? Because of this he cant play the new instance nor access the game as he pleases. The has to be some other way to get his information to verfy that it is actual him that is requesting to get the game up and running. Name his character, armor, guilds etc.
I would love to hear any suggestiong from people to get account infromation to areanet or a simple explantion to the random 4 digits.
