Waste of $49.99 on a closed account

#1 - May 13, 2014, 4:59 p.m.
Blizzard Post

Long story short, I am going to say i am extremely disappointed and just wasted my $49.99. I bought the game a long time ago and got a refund pretty quickly. I was not happy with the game. I now have some friends playing it and decided i would play again. I purchased a new key, tied it to my account, tried to log in and BAM! “your account is no longer active as you requested a refund”

I submitted a ticket right away but am quickly losing hope that I will ever hear a reply. I read some other threads about this and the accounts were never re-opened. So did I just waste my money trying a new key to an account that knew I wouldn’t be able to log in? That seems a little shady to me.

Really irritating to go through this only to receive no help from the support team. And from what the other threads have said, I should just count my loses.

/End Rant

#9 - May 13, 2014, 6:33 p.m.
Blizzard Post

I need to say that the team makes it very clear that if you pursue a refund, your account will be permanently closed. I’m sorry for your disappointment, but refunds are costly to any business, and re-enabling an account is not a prudent move on our part.

The team will definitely look into this for you, as we don’t want anyone to pay for something that he or she cannot use. Perhaps a new account is the way you can go; they’ll investigate that for you.

Please give time to answer, as the tickets volume is high.