Was hacked question about gear/item loss

#1 - Oct. 30, 2012, 8:46 a.m.
Blizzard Post

Was hacked, but got my account back to see my 80 nerco was turned into a magic find China farmer. Even seen 3 level 10’s grouped up with my char in Avil rock which wasn’t my server. Does anyone know if I can get my old gear and mat’s back? Or was almost 2 days to much to have the char rolled back? Also since my char was moved to another server what happens to my guild in dragonbrand since I was the leader of it with items in the guild stash? If I’m moved back am I the leader again or did that mess up the guild setup?

#3 - Oct. 30, 2012, 3:49 p.m.
Blizzard Post

Yes, it is true that at the present time, we cannot restore accounts or replace items. We understand from the programming team that account restorations will be coming in the near future and they will be used exclusively for compromised accounts. (Accounts will not be restored for purchase errors, for accidental item deletions, for scams, etc.)