Victim of payment fraud, but i still want to play.

#1 - Oct. 24, 2012, 1:50 p.m.
Blizzard Post

My account was recently suspended because the person i bought the Serial code from used a faulty card or something. I’ve been trying to contact this guy to get my money back so i can rebuy this game from a trusted source. My question is will i be able to use a new code on this existing account and if i can, how?

#2 - Oct. 24, 2012, 3:31 p.m.
Blizzard Post

My account was recently suspended because the person i bought the Serial code from used a faulty card or something. I’ve been trying to contact this guy to get my money back so i can rebuy this game from a trusted source. My question is will i be able to use a new code on this existing account and if i can, how?

When the fraudulent purchase was discovered the account was terminated (as you know) and the code was disabled. You should be able simply to add a new code to your account and resume playing. If you have any difficulties, please go ahead and contact Support and they’ll give you a hand.

#8 - Nov. 6, 2012, 10:29 a.m.
Blizzard Post

The Support Team must help you with these individual issues. Please continue to discuss the matter with the agent who is handling your ticket. Thank you.