ANet, if this the case, you should let all the players know, so we can avoid getting caught in your ban crosshairs.
Referring to my other post in https://forum-en.guildwars2.com/forum/support/account/Proof-of-offense-for-tampering-modifying/first#post1826489, Gaile Gray indicated that:
“And we’re all pretty sure, judging from your brother’s final comment in his ticket, that he knew precisely what he was doing, and that he knew he was doing wrong.”
My brother’s last comment in his ticket was: “One more thing you could check is if MUMBLE interferes or might possible be falsely recognized as a third party program. Its the only change in my playing routine in the last 2 weeks.”
This is the statement that apparently convinced Gaile and the ANet support team beyond doubt that my brother “tampered with or modified” the game. The brother you banned installed and started using MUMBLE a few weeks ago because we started doing SPvP tournaments, even though he’s played since release. That’s how much a casual player he is.
I want to pose this question. Why would anyone accused point to the smoking gun, if the smoking gun will get you convicted?
My brother, with my suggestion, was quite simply trying to help you come to the right conclusion, by providing you as much information as he, and we, thought necessary, to clear his name.
Read his ticket again. Read my posts on his ticket. We have been trying to help you out with suggestions. It has all fallen on deaf ears.
Not only is your system flawed. It appears logic is as well.
Please respect your customers.
If by using MUMBLE players risk getting banned, ANet should clarify it here, in these forums.
Thank you.
