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Upgrading Digital Standard to Collectors Edtion

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XyleHarkyn.7029
#1 - Sept. 18, 2012, 8:29 p.m.
Blizzard Post

I recently bought Guild Wars 2 a couple of days ago from the website and created an account. While out shopping, I located a collectors edition and picked that up as well. When attempting to upgrade the key from a Digital Standard to a Collectors Edition key, I get the error stating “Serial Code Overlap.” So it appears I can’t upgrade my account with this key.

Is there anything you guys can do? I rather not restart with another character if I can avoid it.

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GaileGray
#2 - Sept. 18, 2012, 8:46 p.m.
Blizzard Post

You can replace your SE code with a CE, with the Support Team’s help. But do be aware that you’ll lose the SE code completely — you’ll get the upgrades, but you’ll lose the code. I think that’s why you’re getting the error message, to make sure that you truly wish to do that, and not “consume” the second code without your approval.