Unsure about reinstalling

#1 - July 24, 2013, 11:32 a.m.

Hello there, I purchased guild wars 2 upon release through the guild wars website. I was e-mailed a code to create an account – I made this account and installed the game to my laptop. However once I installed it, I found that when creating a character the game was extremely slow and my laptop didn’t have the processing power to run the game itself successfully.

Because of this I never played the game, but I have a new laptop and was wondering do I just have to search through my old e-mails to find the code and reuse it? Or do I have to uninstall/de-activate my account in some way on my old laptop?

Any help would be appreciated thanks!

Gaile Gray

#6 - July 24, 2013, 12:28 p.m.

Yep, once you’ve created an account, you simply log in using those credentials — e-mail address and password — and you’re good. If it’s a new install it will take a while to install, so you might want to log in and get it started as you head to bed. But honestly, with streaming content it’s not too big a deal, and you can install in the background while you do other things on the computer.

If it’s been a while since you installed, you may be asked to change your password. We’re not trying to be a nuisance, but password lists from other sites sometimes make a player vulnerable (if he’s used the p/w on multiple places, like forums, other games, etc.) If you get pinged to change the password, that’s easily done and you then can start the install.

Congrats on the new laptop, btw, and welcome back to the game!