Unplayable, differing error codes.

#1 - Feb. 26, 2014, 2:23 p.m.
Blizzard Post

I’ve been trying to get into the game all afternoon now, and a problem that’s happened sporadically in the last few days has come to head. The game either refuses to log in, or when it does, refuses to get into the actual game. The few occasions I do get in game, it lasts all of 30 seconds before I’m kicked out again.

I’ve tried restarting my PC, along with a number of solutions that are within my capacity to perform. I’ve exhausted all options bar uninstalling and reinstalling the game, and the extremely long time it takes to do that makes it likely that even if it did work, it would be a Pyrrhic victory at best.

I know that my ISP (Studentcom) isn’t at fault here, my connection is fine and I can run other MMORPGs fine, which leads me to believe the fault is on the side of ArenaNet.

Can anyone help me here, or am I stuck in the proverbial Mists here?

Examples of the error codes I’ve got:
- 7:11:3:191:101
- 58:11:5:523
- 42:1000:9001:4170
- 42:0:9001:3927

#2 - Feb. 26, 2014, 2:33 p.m.
Blizzard Post

Hi there,

Since you’re getting so many different errors I’d rather you contact us directly by submitting a support ticket since we may need to request some information from you in order to further investigate this issue.

If you do submit a support ticket, please let us know what steps you’ve already tried so we’re not running you through things that you’ve already done.