Unfamiliar IP authorizing log in?

#1 - Nov. 6, 2012, 12:41 p.m.

I have been playing Guild Wars 2 since the day of launch and to this day I have received two emails regarding account authorization logging in.

I have received authorizations from the following IP addresses;
Address: 118.182.xxx.210
City: Baiyin
Region: 15
Country: CN – I am not from China.

Address: 1.62.xxx.239
City: Harbin
Region: 08
Country: CN – China again?! Could be some sort of pattern o_O

So, the question is, does someone know my password and have potential access to my account. Is anyone else receiving these suspicious IPs?

If GW2 supports want the full IP addresses just email me

Gaile Gray

#2 - Nov. 6, 2012, 2:56 p.m.

Please change your password immediately. If you feel your email account may have been breached, change that as well. And of course you can contact Support by filing a ticket through the “Ask a Question” tab on that linked page. For tips on what information to provide in a ticket, please read this post.