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Unexplained E-mail Change

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Kenaron.3654
#1 - Dec. 9, 2013, 1:50 p.m.
Blizzard Post

I got an e-mail friday saying my e-mail address had been changed. I did not change my e-mail address. I immediately reset my password and my e-mail’s password. I have been hacked once before.

Is there anything I can do to prevent being hacked again? I say this because I’m fairly sure if it’s going to happen it’s going to be soon. Like when Ascended armor crafting happens. Because I got hacked last time right as weapons hit.

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Gaile Gray
#3 - Dec. 9, 2013, 4:29 p.m.
Blizzard Post

We cannot assist if your system is compromised, but you’re welcome to submit a ticket to ask about security in general and the team may be able to help you as you re-secure your system.

Consider also reading this article, which is very helpful: https://www.guildwars2.com/en/news/mike-obrien-on-account-security/