Unable to submit support ticket

#1 - April 22, 2013, 7:10 p.m.
Blizzard Post

I am trying to submit a support ticket. (The underlying issue is with transfer limits— I am trying to mail crafting materials to my real-world girlfriend’s character, and apparently I am sending too much.) When I try to submit the ticket, it tells me that I need to enter a phone number and time to call back. I would love to, but there are no such fields on the form.

#9 - April 23, 2013, 12:08 p.m.
Blizzard Post

Thank you for these reports — we know there definitely is an issue and we apologize for that.

To help us track this, please tell me which category you were attempting to use. For instance, Gameplay, Violation, General Billing Question, etc.

Thank you.