Unable to open hero's menu

#1 - Feb. 1, 2013, 3:49 p.m.
Blizzard Post

No matter the setting I change or where I am, I am unable to open my hero’s menu. It will crash the game and ask to send a error report to ArenaNet. Does anyone else have this problem

#3 - Feb. 1, 2013, 9:13 p.m.
Blizzard Post

Sorry, I haven’t heard of that issue before. I’ll check with the programmers Monday. If you have time in the meantime, maybe run the game with the -image parameter to redownload it? Might be a corrupt file.