Unable to loot final dungeon chest

#1 - Oct. 7, 2012, 10:42 a.m.
Blizzard Post

Ok so this happened 2 times now, upon killing the final bosses of Caudecus Manor, both Frost and the centaur, the chest appears and some instant rewards pop up (XP, silver, and the dungeon tokens). My party was fast looting chest and left dungeon. As soon as the 4 of them left, I got kicked out of the dungeon with no right to loot my chest. This is really annoying and should be adressed by two options:
Stay in the dungeon;
Get kicked, but a similar extra inventory window like in GW1 pops up, allowing you to pick up the remaining loot.

I am really kitten off about losing rewards that I worked for.

#3 - Oct. 10, 2012, 7:22 a.m.
Blizzard Post

Hi Quickfoot Katana.

We are sorry to hear that. A bug report sent to our Customer Support through a ticket will certainly help us studying the issue. Unfortunately, there is possibly no way they can return you those rewards.

Thanks for writing and sorry for the inconveniences.