Unable to install: 0kb

#1 - Sept. 12, 2012, 11:58 a.m.
Blizzard Post

I’ve tried a load of fixes to play on my laptop, but to no avail. I can’t install the game, when I use the gw2.exe, it sticks to 0kb and freezes, having to use the task manager to close it.

Attached is the Game Advisor Report

#2 - Sept. 12, 2012, 12:01 p.m.
Blizzard Post

Hi Kidefence – It does not look as though your graphics card meets the minimum requirements which is likely why you are experiencing this issue. I would first recommend updating your video card drivers since it looks like they’re from 2009 but please keep in mind that ultimately this issue may not be resolved due to not meeting the minimum requirements. I would check out Intel’s auto-detect feature to locate the newest drivers for your system:
http://www.intel.com/p/en_US/support/detect