Unable to buy Gems

#1 - Nov. 27, 2012, 4:01 p.m.
Blizzard Post

Cant seem to buy gems, every time I attempt to input my credit card details I get “card approvment failed” which is odd as this is the same card i have used in the past, I was getting it earlier but i had no money in that account (which i realised later and rectified) and am still getting the same messege every time :/

#2 - Nov. 27, 2012, 4:14 p.m.
Blizzard Post

If you have contacted your bank, and it is not an issue on their end, then I recommend contacting Customer Support at support.guildwars2.com.