Trouble buying gems for the past week

#1 - Aug. 24, 2014, 12:33 p.m.
Blizzard Post

I cant buy gems right now with my credit card (I dont use Paypal)
tried 2 different cards so I know its not the issue.
I get a “unfortunately an error has occured , try again later” every time.
I have submitted a ticket to support about this: 855819

I just want to buy the grenth hood, any chance anet will keep these in the store for a while to make up for this somewhat common issue?
Thanks!

#2 - Aug. 24, 2014, 1:39 p.m.
Blizzard Post

I am glad that you submitted a ticket, because the team that manages the Gem Store doesn’t feel there is a system-wide issue. Therefore, anyone who is experiencing this issue should submit at ticket and an agent will look at it as soon as possible and figure out how to help.

Thanks.