Transaction in progress error, scared of being hacked

#1 - Oct. 7, 2012, 4:58 p.m.
Blizzard Post

Hello guys I just submitted a ticket on the support team but I would also like that you check it out if possible and i will absolutely let you know if the support team resolves my problem. Look now I tried to log in today and it was not logging in as fast as other times. So I pressed cancel and log-in again, only this time what I got was a “transaction in progress” error message. What is that? i have never bought anything with gems, I have not even bought gems and I am really scared about a hacking attempt. Then I tried to log in again and it worked but if you can check and tell me what that was I would be grateful. Thanks

#6 - Oct. 9, 2012, 4:09 p.m.
Blizzard Post

Guys at Arenanet and all people at the support center thanks alot for the immediate help you provided to me. My problem has been solved. If it was a hack attempt I lost nothing so I am happy. Thanks again. Keep up the good work

Thanks a lot for updating us, Dimitris. So glad it worked out well for you!