I was just making some transactions in the tp and for some reason i have lost at least 6 gold. When i placed the custom order for halloween skins it deposited more than it should and when i retired them it didnt give back what it should. I really need my 6 gold back, this cant be possible.
Please Arenanet tell me what should i do
This happened 10 or 5 mins ago. october 28 at around 1pm server time in Isle of Janthir
Thank you for clarifying, but the post isn’t complaining about orders not being delivered, the post is addressing the fact that the Trading Post bugged on a lot of people who were in the middle of purchases, and that because of the bug (which still has the Trading Post down for maintenance, now) many people have lost gold. I have the same issue. The Trading Post window hung after I hit buy, and when backing out of the screen I discovered that the items had also not been delivered, I attempted a purchase again, since I had never received a message for a successful purchase. I’d like to have my money back, yes, but I’m not exactly hopeful that it will happen.
I don’t understand. The Trading Post doesn’t reach into an inventory and take gold. If gold is “missing” it is because an attempted transaction did not complete — but it definitely should complete, even after a pause (which can be of a varying length of time).
We believe that these issues have been resolved, and that items that were ordered will now have arrived. Someone can get duplicate items by clicking the “buy” button more than once. If that happened to you, or if a purchased item (verified by the fact that gold has been deducted) did not arrive, please contact Support.
If you guys have experienced this problem, please post in this thread: https://forum-en.guildwars2.com/forum/support/account/Gold-missing-from-Inventory-merged/ to keep everything together. It’s really hard to nail down difficulties with scatter threads.
Thanks!
