"Time for a Promotion" personal story quest glitching

#1 - Sept. 6, 2012, 1:08 p.m.
Blizzard Post

So far I’ve retried this personal quest, but after defeating the guards, the champion, and the scorpion/spider, there is a cut scene of Steelbane and company moving into the arena. After that there should be one of Steelbane coming into the ring to fight, but it doesn’t show up. Instead, you just get stuck in the arena. Can’t move or open the doors and if you speak to Steelbane he really doesn’t say anything. I’ve watched a video on youtube for this quest and I’m supposed to defeat Steelbane to finish it. I am also a Charr ranger in the blood alliance at level 16. Help please?

#3 - Sept. 9, 2012, 2:10 p.m.
Blizzard Post

Thanks for the reports! Unfortunately, we’ve been unable to reproduce this issue after testing it on our end. Is it still happening? If it is, we’d appreciate any additional information you can provide, such as whether you were doing this story solo or in a group, what steps you’re taking before getting stuck, etc.