#1 - Sept. 11, 2012, 11:52 a.m.
I got a reply from support regarding my ticket 120904-002404 but the issue was not resolved and my tickets subject was changed to ‘access restored’ From the sounds of it there was an email that went out (that i did not get, yes i checked my spam) to reprioritize my ticket. So my question is, can anyone edit my ticket so its back in line to be serviced, or do i have to create a new one, go to the back of the line and wait another week?
