Ticket open for close to 3 weeks and still not resolved?

#1 - Oct. 7, 2012, 4:11 p.m.
Blizzard Post

Could someone finally look into my issue? it has been almost 3 weeks and nothing has been done about it. I think I have been patient enough, time to fix my character please

Ref Number: 120921-002401

#2 - Oct. 8, 2012, 3:46 p.m.
Blizzard Post

Hi Artek – Sorry it’s taken so long for Support to get back to you. It does appear as though you received a response today. Additionally, this appears to be a Gameplay issue rather than a technical issue.