#1 - April 29, 2014, 3:33 p.m.
I have resolved my issues.
Thank you.
I have asked for it in my support e-mails as well in case it’s all stuck in a queue somewhere.
Ticket 573793 Please close
#3 - April 29, 2014, 5:41 p.m.
I closed the ticket, but AP is correct: If someone wishes to close a ticket, it’s ok to simply say that in the ticket and it will be closed when it comes up in the queues.
With agents so busy, I thought closing it was a good idea, so… done! 