Ticket - 120908-004557 - can log in but can't change email address

#1 - Sept. 13, 2012, 2:39 p.m.
Blizzard Post

You have helped me get my account back! Thanks

BUT – I can seem to change me account name(email address). I go in and change through profile but it doesn’t seem to stick.

This worries me because I don’t want to keep using my old email address since it is the one that was hijacked in the first place. I really want to change it.

I have change the password with no problem but for some reason, changing the email/account seems to not work.

#4 - Sept. 13, 2012, 4:04 p.m.
Blizzard Post

The option is currently not available at the present time. And yes, a strong, random password that you use nowhere else would be very helpful!