Thx arenanet

#1 - Oct. 29, 2012, 12:44 p.m.
Blizzard Post

""Your message was deleted without being read on Monday, October 29, 2012 8:51:28 AM (GMT-08:00) Pacific Time (US & Canada)."""

Thank you very much for providing us such an amazingly professional support. We are glad of your continues efforts in making the community extremely happy by deleting unread messages, not.

#7 - Oct. 29, 2012, 3:50 p.m.
Blizzard Post

To which address did you send that email?

#9 - Oct. 29, 2012, 4:20 p.m.
Blizzard Post

It could be that you got that message because you were not making a report, you were asking for a status check, which is not something we’d normally offer. (It would be rather foolish to do so, actually, as it arms exploiters with information that should be kept private.)

I cannot say why you got that response, and I am checking. But basically, the email address is intended only for exploit reports and not as a means for you to get an update on the status of a known exploit.

Thanks for understanding.