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The password reset page isn't working.

Forum Avatar
Sarabi.8310
#1 - Jan. 11, 2013, 12:23 p.m.
Blizzard Post

Hi, I’m pretty miserable when it comes to remembering passwords (typically I let the game save it for me). But I accidentally typed something into the password field without logging in, so that’s lost. However the password reset page linked by the game client redirects to this page

https://account.guildwars2.com/disabled .

Is it just down temporarily?

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Gaile Gray
#2 - Jan. 11, 2013, 12:34 p.m.
Blizzard Post

Have you tried the Account Recovery Page? https://account.guildwars2.com/recovery

If you cannot provide those details, then I really encourage you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.