The hatchery bugged?

#1 - Oct. 23, 2012, 2:36 a.m.
Blizzard Post

Tried the hatchery 3 times now. it shows the first 2 skritt to be rescued, theit gets to one the second and it says its friend is dead. nothing after that. have cleared the whole area and nothing else. What am i doing wrong?

#5 - Oct. 23, 2012, 10:27 a.m.
Blizzard Post

I’ll take a look at it, it was fine when we tested it before the update, but it’s possible some other unrelated issue go introduced. If you can make a note of it, knowing the order that you saved the skritt in would help.

#12 - Oct. 23, 2012, 2:12 p.m.
Blizzard Post

Update: Ok I found and fixed the issue, and I’ve asked if it can be fast-tracked and put in before the next content update (which is in Nov.)

#17 - Oct. 23, 2012, 8:29 p.m.
Blizzard Post

Unfortunately, no, I don’t know of a workaround. Also, with all the high-priority fixes going in for the Halloween update (crash bugs that can affect all players, for example) I’m not sure when this fix will get pushed to Live.

#36 - Oct. 24, 2012, 2:14 p.m.
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A fix has been made, but it won’t be applied to the Live servers until it’s confirmed by our QA department and approved. Normally, fixes are applied to the next content update (which is slated for early Nov) but I’ve asked for them to fast-track this fix, but I don’t have an ETA for when the fix will go live.

#170 - Oct. 30, 2012, 2:47 p.m.
Blizzard Post

I haven’t had any updates since my post a week ago, which is that we found the issue and fixed it, and it’s going to pushed as part of the scheduled content update. I do not have a specific date at this time, but it is a priority and I apologize for the wait. Please understand that even “simple” fixes can affect seemingly unrelated content, which is why we have infrequent “large” content updates instead of trying to hotfix every issue that comes up.

#172 - Oct. 30, 2012, 3:22 p.m.
Blizzard Post

To the best of my knowledge, CS has no way to change a character’s active story step, so this isn’t something they can try to work around. The fix will be live long before I could try to hack something together and get it pushed to the live servers, so I have to ask for your patience.

#290 - Nov. 2, 2012, 11:15 a.m.
Blizzard Post

My post from the 23rd still applies. The issue is fixed, it’s being run through QA (our testers), then it will be applied to Live during a content update. I do not have an ETA for when it will hit Live.

https://forum-en.guildwars2.com/forum/support/bugs/The-hatchery-bugged/528545

#293 - Nov. 2, 2012, 11:45 a.m.
Blizzard Post

Well, Jeffrey has given his answer, I think this has run it’s cause.