The Gems Store is blank

#6 - March 27, 2013, 11:44 a.m.

If this issue is still occurring for you, please submit a Customer Support ticket. We sometimes see rare issues such as this when a new patch is deployed, however they usually work themselves out within an hour or two.

Something you can try is clearing your GW2 cache from your temp files.

Try typing temp in your OS folder window, or in the Start Menu search field.

Then delete any GW2 cache folders.

If this doesn’t help, submit a Customer Support ticket and we’ll do everything we can to help you.