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The Game Crashes during Character Creation; Radeon HD 5770

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D Zap.1839
#1 - Sept. 4, 2012, 8:25 p.m.
Blizzard Post

Anyone having this problem? I am using the Beta Driver because people said it would improve preformance, How do i prevent the game from crashing during the character creation? In game it works fine but when i make a character i have to rush it because after a few minutes the game will crash. My Graphics Card is ATI Radeon HD 5770

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Ashley Segovia
#2 - Sept. 5, 2012, 9:32 a.m.
Blizzard Post

Hi D Zap – Can you please attach a DxDiag or a Game Advisor report so that we can look into this a little further?

You can find the Game Advisor tool below:
http://us.ncsoft.com/gameadvisor/