This is just a thank you to show my support for the customer service team. (I didn’t want to clog up the main forum with this post
.)
In summery, i had 2 GW1 accounts that i hadn’t played for around 5-6 years. I didn’t know my username, password or character names; nor did i have access to the email address used to create them.
However it just goes to show that if you provide Anet with as much information as you can about the accounts, then they will do what they can to help you.
I thought not knowing the above details would mean i couldn’t access my accounts, but after giving them all the other information i could remember, it was clear they could see i was the owner of those accounts
Thumbs up to the customer service team – It’s small things like this this that make me smile – knowing that if something does happen to my account, the staff at Anet are prompt to help out.
Regards,
A big guildwars addict! (Joe)))
