"terminated for modifying or tampering" What?

#1 - Feb. 20, 2014, 12:44 a.m.

“your guild wars 2 account has been terminated for modifying or tampering”

I dont really know where to start, I’ve can only say I dont know why this has happened or what I apparently I’ve done? I haven’t played this game for well over a year due to not having a real pc since the one I originally installed this game on suffered a HDD issue and I couldnt get the funds to replace it until a few months ago and this game completely slipped my mind.

Why has my account been permanently banned? can someone look into it? I made a support ticket but no one has answered.

Gaile Gray

#12 - Feb. 21, 2014, 11:17 a.m.

As others have mentioned, it really sounds as if your account may have been compromised during your absence. These things take a bit of time to investigate, but an agent will review the game logs and we’ll be happy to help you with this through the ticket. Things are busy, but generally you would hear about this within the next day or two.