Taking my money but not giving me the product

#1 - April 7, 2014, 9:39 p.m.
Blizzard Post

I am not happy with the idea that i buy 2 games and the company takes the money for both games but yet i am only able to download 1 game and i am on what could be a 2 day waiting list for the second purchase yet they take my money right away.

#5 - April 10, 2014, 9:24 a.m.
Blizzard Post

I am not sure what you need, but I do know our team can help. Please contact Support and the team will help you. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.

For details on what information you should provide in your ticket, to expedite its response, please read The “How to Submit a Ticket” post.