Sylvari Female & guardian "hold the line"

#1 - Oct. 23, 2013, 11:03 p.m.
Blizzard Post

I have reported those two issues multiple timers over months of patches but it’s still there.
The Sylvari female line when getting burned is “It burns!”, but it’s definitly the voice of the female asura. I’m 100% sure about this and it just doesn’t fit at all with the other lines.

The other thing is the Guardian shout “Hold the line!”, which I never heard. Ever. I reported this months ago and it’s still not there. I tested it will all races, when you activate that skill, nothing happens.

I wouldn’t mind these if they would be short term bugs, but they’ve been around for so long now, it seems unprofessional to me that they haven’t been fixed yet.

#6 - Nov. 12, 2013, 10:15 a.m.
Blizzard Post

I have reported those two issues multiple timers over months of patches but it’s still there.
The Sylvari female line when getting burned is “It burns!”, but it’s definitly the voice of the female asura. I’m 100% sure about this and it just doesn’t fit at all with the other lines.

I just confirmed the audio for PC Sylvari Female in our dev tool. The line, “It burns!” was delivered by Jennifer Hale. The PC Asura Female equivalent chatter line is, “Burning! Burning! Burning!” and was recorded by Colleen O’Shaughnessey.

#7 - Nov. 12, 2013, 10:52 a.m.
Blizzard Post

The other thing is the Guardian shout “Hold the line!”, which I never heard. Ever. I reported this months ago and it’s still not there. I tested it will all races, when you activate that skill, nothing happens.

This is a bug. We have audio for this skill for all PC variants, but the text of the lines are mismatched on PC Sylvari M/F (“Hold this line!” instead of “Hold the line!”) It may have been unhooked in code due to the mismatch, or perhaps there’s an issue with how the skill is set up to trigger voice, or the chatter throttling is set too aggressively on this. We won’t know for sure until someone investigates it more closely. I opened a bug and sent it to the audio folks for further review.

I wouldn’t mind these if they would be short term bugs, but they’ve been around for so long now, it seems unprofessional to me that they haven’t been fixed yet.

Bugs are prioritized against other open issues for severity. Budgetary considerations, scheduling, dependencies, etc. all factor in to the decisions on what to fix first.

This is a pretty minor issue compared to a lot of the other open bugs in our queue. It’s not affecting game balance, isn’t blocking player progress on events or personal story, isn’t affecting the in-game economy, etc. It’s what I might call a “polish” bug in that fixing it will bring up the quality of the finished game, but it’s existence isn’t preventing anyone from doing anything critical. Because this item potentially requires new voice recordings which will incur additional costs (actor time, studio time, file cutting time, importing, localization, QA, etc.) and it’s not critical to gameplay progression or story, it’s considered a lower priority fix.

We’ll investigate on why the lines aren’t triggering and try to resolve that. As for the line mismatch, that will have to wait until we have those actors back in the booth for additional recording, since scheduling a voice session for two actors specifically to fix these two lines is cost prohibitive (a.k.a. “really expensive and not practical”).

#10 - Nov. 13, 2013, 12:15 p.m.
Blizzard Post

Bobby,

Hold the line audio is bugged for human male and female. I think it might be bugged for all races. One question though……is guardian shouts not being heard by other players a bug too? Or is it intentional?

Don’t hear it on my Charr either, I think it’s same for all races. I am wondering about the second question you presented as well, though.

To reiterate what Bobby was saying, both the female and male sylvari lines were recorded incorrectly, so the decision was made to not include that line for any race until they can be fixed. The second issue concerning Guardian shouts not being audible to other players is something that we’re investigating.