Suspended for an account issue

#1 - Nov. 1, 2012, 11:15 a.m.
Blizzard Post

I purchased my Guild wars 2, 4 days ago. Today, i try play the game for the first time, and an error occurred.
“Your Guild Wars 2 account has been suspended for an account issues. Please contact Support for information”
Build: 15898
Error Code: 45:6:3:2114
Note: I never played/logged in the game before.

#7 - Nov. 1, 2012, 2:11 p.m.
Blizzard Post

Not you.

Many online key sellers( unauthorized by ANet ) use stolen credit cards to get keys then sell the key to people like you.

This is correct. A large number of unauthorized sellers are using stolen credit cards to purchase a code, and then selling it to someone else. That account will be terminated because we have not been paid for it. The person who is victim to this needs to contact the third-party seller and get a refund, the purchase the game from a legitimate seller, such as buy.guildwars2.com.