Generally I get an answer back within 20 minutes of a support ticket, it has now been 14 hours, and I have received nothing.
I would generally not be concerned, but due to the horrible customer service I received on my last ticket, I would like to escalate this current ticket. Please let me know via email or response from ticket if this is possible.
Generally I get an answer back within 20 minutes of a support ticket, it has now been 14 hours, and I have received nothing.
I would generally not be concerned, but due to the horrible customer service I received on my last ticket, I would like to escalate this current ticket. Please let me know via email or response from ticket if this is possible.
Are you writing to ask why you were suspended? You used offensive language today, and your suspension will end on 25 July.
If you are asking for an immediate response to your appeal, the fact is you used offensive language but stated in your ticket that you expect to be reinstated because other people do it, too. The “everyone does it” excuse never flies. Your responsibility as a player is to abide by the rules and, if you are willing, to report those who breach the rules. The response to this is rather like what parents say, around the world: “I don’t care if everyone else is doing it, that’s no excuse to do it too.”
Please await a response from the team.
