Support Ticket timing?

#1 - May 16, 2014, 7:19 a.m.
Blizzard Post

I have had a ticket now for almost 2 weeks. How long does support usually take with helping people with their in game issues?

#7 - May 16, 2014, 2:58 p.m.
Blizzard Post

I just did, thank you.

If this is about a courtesy gem refund, please be aware that we’re not accepting those requests in the Tickets for Review thread, and such requests will be addressed as promptly as possible.

Thanks.