Dear Gaile,
I submitted the following support ticket on November 14th. The support query as you will see is a time sensitive query and I have not heard anything from the anet support team other than an auto-generated confirmation. This is why I am raising this issue to you personally as although I would normally be happy to wait patiently, I feel that to wait this time may infact rob me of anyway of fixing the issue at hand.
The submitted report is as follows:
Dear Sir/Madam,
I completed the task that should have awarded the achievement that grants the mini toxic Nimross. (killing the Toxic Hybrid without anyone dying).
This was at roughly 1:05am server time, on the 14th November, on the Anvil Rock US server, playing on my elementalist: Ignis Reginae. (home server is Anvil Rock US)
Unfortunately despite everyone else in my party being granted the achievement, I was not. I had not died and thus I am confused what has went awry here. As you know, this achievement is quite the tricky one to get and I do not relish having to do it again.
Any help you could offer in regards to this issue would be most appreciated.
Yours Sincerely,
Salome (real name redacted due to public forum)
Any help you could offer in regards to this, would be most appreciated Gaile, even if it can’t be fixed, just understanding what has went wrong in this instance would be helpful.
Thank you in advance.
