I wasn’t sure if I should post this here as it relates to support and my account, or in the website bugs section as it also technically relates to a website issue. My apologies if I chose the wrong one.
I received a survey email asking me to rate my recent experience with support, though clicking on the “Good, I’m satisfied” option to open the support satisfaction page (where I would then verify my response regarding my experience) instead presents me with a line stating:
“No such token: My Long Token Number”.
Is there any way to request a new token or a replacement experience rating survey email so I can ensure my rating of my experience is properly recorded? Or should I just forget about rating my experience?
Request #538575: How would you rate the support you received?
